Privacy Policy

W Brothers Roofing ("we", "our", or "us") is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, wbrothersroofing.com, request a quote, schedule a service, or interact with us in any other way.

1. Information We Collect

We may collect and process the following categories of personal information:

A. Information You Provide Directly

When you:

• Fill out a contact form or request a quote
• Call, email, or text us
• Subscribe to updates or promotions
• Upload photos or project descriptions for roof assessments

You may provide:

• Full name
• Email address
• Phone number
• Street address (for service scheduling or estimates)
• Description of your roofing needs
• Uploaded files or images (e.g., photos of roof damage)

B. Information We Collect Automatically

When you use our website, we may collect:

• IP address
• Browser type
• Device information
• Pages visited and time spent on the site
• Referral source
• Location data (approximate geolocation via IP, for service availability)

This is typically collected through cookies or third-party analytics tools.

2. How We Use Your Information

We use your information to:

• Provide roofing quotes and schedule appointments
• Respond to inquiries and customer support requests
• Offer relevant roofing services based on your location and needs
• Analyze website usage to improve functionality and design
• Send occasional promotions, updates, or newsletters (if opted in)
• Detect and prevent fraud or abuse of our services

3. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with:

• Trusted service providers: Such as our website hosting platform, email system, CRM, or customer support software
• Payment processors: If you pay for services online
• Marketing platforms: To deliver service updates or offers (only if you consent)
• Subcontractors or inspectors: For scheduling and job fulfillment (only with your consent)

All partners are required to protect your information and comply with privacy regulations.

4. Cookies and Tracking Technologies

Our site uses cookies, tags, and similar technologies to:

• Remember your preferences
• Track quote request conversions
• Monitor website traffic (via tools like Google Analytics)
• Secure our forms (e.g., Google reCAPTCHA)

You can control cookie settings through your browser or device.

5. Third-Party Tools and Integrations

We may use third-party services, including:

• Google Analytics: To monitor traffic and improve site usability
• Google reCAPTCHA: To prevent spam on our contact forms
• CRM tools: To manage leads and customer relationships

These tools may collect limited personal data. Refer to their privacy policies for more detail.

6. Data Security

We use appropriate technical and organizational safeguards to protect your data, including:

• HTTPS encryption on all pages
• Secure form submissions
• Firewalls and access controls on our servers
• Internal access restrictions

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is completely secure.

7. Data Retention

We retain your personal data only as long as needed to:

• Provide services or follow up on requests
• Comply with legal or tax obligations
• Maintain records for business and operational purposes

You may request deletion of your data at any time (see Section 8).

8. Your Rights and Choices

You have the right to:

• Access the personal data we hold about you
• Correct or update inaccurate information
• Request deletion of your information
• Opt out of marketing emails or SMS
• Withdraw consent to data processing (where applicable)

To exercise any of these rights, contact us at info@wbrothersroofing.com.

9. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy or content practices of those external sites. Please review their policies separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be posted on this page with the new effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to make a request regarding your data, please contact us:

W Brothers Roofing
Email: info@wbrothersroofing.com
Website: https://wbrothersroofing.com